Device Repair Form

Please fully read and understand the following before leaving your personal property in ResolveIT’s possession.

We only perform data recovery for devices that have been burned or water damaged. A smartphone may suffer long-lasting consequences from liquid damage. While this might temporarily fix the issue, it's still conceivable that your phone will malfunction in the future. As a result, this is not covered by our guarantee, which is the major reason we only perform data recovery in this situation.

If any data is lost, ResolveIT Limited is not responsible. Making a backup of your gadget is always advised by ResolveIT Limited before sending it in for repair.

Please double check that you have taken off your device's case, SIM card, SIM tray, and/or memory card. ResolveIT disclaims liability in the event that these items are lost.

Usually located on the back of the device

Any function that we couldn’t test before repairing your device won't be covered by our guarantee. (Unanticipated Damage) We disclaim all liability for any harm caused to anything placed in our care, in whole or in part, whether caused accidentally or on purpose.If it turns out that your gadget has a secondary flaw underneath, we will give you the choice of adding on a secondary repair or getting the device returned with the first issue rectified only.

Warranty & Terms

WARRANTY:

• Most installed parts only come with a 14-day guarantee.

• All purchases of devices and systems come with a 14 day warranty (warranty coverage terms listed below).

• A 30-day warranty on the majority of computer and gaming components that have been installed.

• The following are not covered by the warranty: DOA, physical damage, liquid damage, heat or cold damage, products that have been opened by a third party after

a repair has been made, case damage, software that has been jail broken or altered, bent frames, or items that have been substantially damaged.

• There is NO WARRANTY on anything that requires heating the motherboard or logic to fix it.

• • Resolve IT disclaims all liability for any issues that may arise during or following the repair of any water-damaged item (including not turning back on). There are NO warranties and this ONLY ensures that we will attempt to turn on the device if a water treatment is necessary (any additional parts need to complete the repair will be an additional cost with no warranty on part). NOTE: There are also NO promises as to how long anything affected by water damage will function (each device varies; days, weeks, months, and years).

• Any lost data, information, software, or images that may occur during a repair process are not the responsibility of ResolveIT. Prior to having any repairs made, it is the customer's obligation to backup any information. The majority of repairs made by ResolveIT VOID the manufactures warranty.

• ATTENTION CUSTOMERS: In an effort to recoup the lost earnings associated with the repair, any devices left 30 days after completion of the repair with notice provided to customer will attract a storage fee of $75 JMD per day. Any repairs left for 60 days and over WILL be forfeited and become ResolveIT property.