1. Introduction

ResolveIT Limited is in charge of running this website. “We,” “us,” and “our” all refer to ResolveIT. The terms and conditions of using this website are set out in this term of service agreement, which is a contract between you and ResolveIT. The following terms and conditions of use, as they may be updated from time to time (the “Terms”), apply to the use of our website. You must read the Terms together with any other terms, conditions, or disclaimers listed on our website’s pages. Please take the time to thoroughly read the Terms, and if you have any problems, contact us through email. All users of our website, including without limitation, visitors customers, merchants, vendors, and/or content producers, are subject to the Terms. You agree to abide by these terms, our privacy statement, and any other legal notices, conditions, or rules displayed on the site by using it in any way. You are not permitted to use any of our website’s services, visit our website, or place an order on our website if you disagree with the Terms or our Privacy Policy. 

2. Website Usage

You undertake to only use our website for approved and lawful reasons, including without limitation, without breaking any intellectual property or privacy laws. You affirm and guarantee, by accepting the Terms, that you are of legal age to form a binding contract in your country of residence and that you are able to do so. You acknowledge that you will not use our website to engage in any behavior that would be illegal, punishable by law, or both. You consent to not attempting to tamper with the network or security components of our website or to obtain unauthorized access to our systems. In order for us to fulfill your order or get in touch with you as necessary, you agree to give us correct personal information, including your email address, postal address, and other contact information. You commit to immediately updating your information and account. You give us permission to gather this information and use it to get in touch with you in accordance with our privacy policy.

3. General Conditions

Service can be refused to any client at any time and for any cause. The website is subject to change at any time, without prior notice, including, but not limited to, the termination, modification, suspension, or discontinuation of any service feature. Use of our website may also be governed by other rules or limitations. By continuing to access and use the Site after such changes have been put into effect, you have expressly agreed to the modified Terms of Use Agreement. You accept that it is your responsibility to review this agreement for changes on a regular basis. You agree that we won’t be liable to you or any other parties if our website is modified, suspended, or canceled or if any service, feature, or product is made accessible through it.

4. Products or Services

Product availability governs all purchases made through our website. The amounts that are advertised on our website may be restricted or canceled, and we have the right to restrict sales of our goods or services to any one person, household, area, or jurisdiction. 

Without prior warning, our product prices are liable to change. Prices listed on our website are provided in US and Jamaican dollars depending on the selected currency view, unless otherwise noted. Orders, including without limitation those that appear to have been placed by resellers or distributors, may be rejected at our sole discretion. We shall have the right to cancel your order and notify the appropriate authorities if we think you placed a fraudulent or false order. The correctness of the color or design of the items displayed on our website is not guaranteed by us. We have worked to make sure that our website appropriately portrays the color and appearance of our items. 

5. Use Comments, Feedback, and Other Submissions

You agree that any information, profiles, views, messages, comments, or other materials (collectively, “Content”) that you publish, transmit, or share on or via our website or any services connected to our website are your responsibility. Additionally, you accept that you are solely responsible for the material, including but not limited to, its legality and the ownership of any trademarks, copyrights, or other intellectual property. 

You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content. 

You acknowledge that using any Content that is covered by a copyright, trademark, patent, or any type of property right on our website requires the express permission of the owner of that proprietary right. You also acknowledge that your Content won’t violate any laws, be abusive or vulgar, and won’t contain any malware or viruses that may harm our website’s functionality. You alone will be responsible for the truthfulness of any Content you create. For any Content uploaded by you or any third party, we take no responsibility and no liability. Any content that we find offensive may be removed and/or deleted, and we have the right to revoke your ability to post on our website. You renounce all claims against us for the removal and/or deletion of your Content and provide your permission to such removal and/or deletion. 

6. Your Personal Information

To find out how we collect, utilize, and disclose your personal information, please visit our Privacy Policy. 

7. Safeguarding your information

This policy applies to the data you supply to ResolveIT, which is safeguarded in transit by the Secure Sockets Layer network protocol (SSL). The industry standard for safe online transactions is SSL. When executing a transaction, ResolveIT encrypts the information you provide using SSL, scrambling the data to make it very difficult for anybody intercepting the information to decipher. To secure the personal and financial information of our clients, ResolveIT has a contract with a provider of online commerce transaction services. Credit card processors receive transmissions from our website through dedicated leased private channels that are encrypted. The machines that store the data are also secured physically, potentially by multiple levels of restricted access. 

ResolveIT conducts all online transactions on behalf of our merchants to reduce the risk of loss and/or extra costs that might result from compromised cardholder information. Through our website, merchants cannot obtain or read any of the following information about you: 

          a. Credit Card number 

          b. Credit Card expiration date number in the magnetic stripe 

          c. Security Code (CVV2 number) 

ResolveIT values the security of your personal information, hence we can’t accept payments made via email. 

ResolveIT guards against unauthorized disclosures by granting access to the data only to the personnel required to carry out their duties. 

8. Errors and Omissions

Please be aware that our website might include incomplete or outdated information as well as typographical or other mistakes. We retain the right to modify or update information at any time, without prior notice, in order to remedy any mistakes, inaccuracies, or omissions (including after an order has been submitted). To the extent authorized by applicable law, we retain the right to cancel or decline any orders placed based on inaccurate price or availability information. These mistakes, inaccuracies, or omissions may relate to product description, pricing, promotions, and availability. Except as required by law, we make no commitments to update, revise, or otherwise clarify the material on our website.  

9. Disclaimer and Limitation of Liability

You are solely responsible for your use of our website, which is provided “as is” without any express or implied warranties, representations, or conditions. This includes, without limitation, all content and materials, as well as all functions and services, all of which are provided without warranty of any kind, including, but not limited to, warranties concerning the accuracy, completeness, or usefulness of the information accessible from or via our website.

10. Indemnification

By using our website, violating the Terms, or posting or transmitting any materials on or through the website by you, including but not limited to any third party, you agree to defend and indemnify us, hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees).  

11. Entire Agreement

Any agreements, understandings, or arrangements that may have existed between you and us in the past, whether written or oral, regarding the subject matter of the Terms are superseded by the Terms and any materials expressly referred to in them. Both you and we recognize that, other from what is clearly stated in the Terms, neither of us has relied on any representation, undertaking, or guarantee made by the other or inferred from anything you or we have said or written in advance of these Terms.

12. Waiver

A right or provision of the Terms will not be deemed to have been waived by us if we fail to exercise or enforce it. A waiver by us of one default does not imply a waiver of another that occurs later. Any waiver by us must be made known to you in writing in order to be valid.

13. Severability

Any provision of the Terms that is found to be invalid, illegal, or unenforceable in whole or in part by any competent authority shall be severed from the remaining sections of the Terms, which shall otherwise be valid and enforceable to the maximum extent permitted by law.

14. Governing Law

The laws of Jamaica, without respect to its rules on conflicts of law, shall govern any disagreements arising out of or pertaining to the Terms, the Privacy Policy, the use of our website, or any products or services supplied there. You irrevocably consent to the exclusive jurisdiction and venue of the courts in Jamaica for any disputes, lawsuits, or processes pertaining to the Terms or your access to or use of our website. 

15. Questions or Concerns

Please send all questions, comments and feedback to us at hello@resolveit.com.jm